Privacy Policy
Last updated 9 November 2026
Casual Creations By Sussy (“we”) is a registered business in San Juan, Trinidad. This policy explains what we do with your personal information when you visit this website or book with us. We follow the general privacy principles in Trinidad and Tobago’s Data Protection Act, 2011.
What we collect
- Booking details: your name, WhatsApp number, chosen service, date and time.
- House call address: only if you choose a house call.
- Notes you choose to give us: for example a sensitive scalp. Please share only what Sussy needs to do your hair safely.
- Payment records: the amount paid and how you paid. This website doesn’t collect card details.
- Technical data: a scrambled version of your internet address, kept briefly to stop abuse of the booking form. Our hosting provider may keep standard security logs.
We don’t ask you to create an account, and we don’t use advertising or analytics trackers on this site.
How we use it
- To schedule, confirm, change and carry out your appointment.
- To contact you about your appointment on WhatsApp or by phone.
- To keep basic business and financial records.
- To keep this website secure.
We don’t sell your information or send you marketing unless you ask us to.
Who can see it
Only Sussy, through a password-protected business portal. Your information is stored with our website provider, Cloudflare, which may process it outside Trinidad and Tobago. If you message us on WhatsApp, WhatsApp’s own privacy terms apply to that conversation. We may disclose information if the law requires it.
How long we keep it
- House call addresses are removed about 90 days after your appointment.
- Client and booking records are kept while they’re useful for your care and our business records, and you can ask us to delete them sooner. We may keep anonymous payment totals for accounting.
Your choices
You can ask to see, correct or delete your information, or withdraw your consent to being contacted. Send your request to WhatsApp 868-263-0357. If you’re under 18, a parent or guardian should book for you.
Photos
We only post photos of clients on this website or social media with the client’s permission. Ask us at any time to take a photo down.
Keeping it safe
We use encrypted connections, hashed passwords and restricted access. No system is perfectly secure, so please tell us straight away if you think something is wrong.
Changes
If we change this policy, we’ll update the date at the top of this page.