Terms

Last updated 9 November 2026

These terms apply when you use this website or book with Casual Creations By Sussy. By booking, you agree to them.

Bookings

A booking made online holds your chosen time. It becomes confirmed when Sussy confirms it on WhatsApp. If she can’t do that time, she’ll offer another or cancel the request.

Prices

Prices are in Trinidad and Tobago dollars.
Prices for passion twists, soft locs, faux locs, butterfly locs and distressed butterfly locs include hair at the listed length.
Natural hairstyles start at the listed price. Your final price depends on the style and is agreed before work starts.
Prices shown can change. The price shown when you book is saved with your booking.

Changes and cancellations

You can cancel online from your booking link until 24 hours before your appointment. After that, or to change a time, message Sussy on WhatsApp as early as you can.

House calls

Give a correct address and a safe space to work in. Sussy confirms travel details before the appointment.

Your hair and health

Tell us before your appointment about allergies, scalp conditions or recent treatments. Results vary with your hair and aftercare, and how long a style lasts is a guide, not a guarantee. Clients under 18 need a parent or guardian’s permission.

If something isn’t right

Liability

We take reasonable care with every appointment. We aren’t responsible for loss caused by events beyond our reasonable control, or by information you didn’t tell us. Nothing in these terms removes any rights you have under Trinidad and Tobago law, including consumer protection law.

Website content

Photos, logos and text on this site belong to Casual Creations By Sussy or are used with permission. Please don’t reuse them without asking.

Governing law

These terms are governed by the laws of Trinidad and Tobago.